Shopping, Delivery & Returns

Find our official stores

LIPBUSYCARE is currently available on TikTok Shop and Shopee in Singapore and Malaysia.

Search for the official store for your market:

• Singapore: LIPBUSYCARE SG
• Malaysia: LIPBUSYCARE MY

Our direct-store checkout and fulfilment service is currently in development.

Dispatch within 24 hours

Orders placed through TikTok Shop and Shopee are dispatched within 24 hours.

Delivery timing depends on the marketplace, delivery address, and carrier arrangement shown at checkout. You can follow the latest delivery status from the order page on the platform where you purchased.

Returns and refunds

Not satisfied with your order? You can start a return or refund request through the original marketplace order.

Please submit the request through TikTok Shop or Shopee, so the order details and delivery record can be reviewed correctly. For a damaged, missing, or incorrect item, include clear photos where possible.

We will help review the issue through the original order channel and follow the relevant marketplace process.