Shipping Policy
At lipbusycare, we strive to deliver your orders quickly and securely. Please review our shipping policy below:
Order Processing
l Orders are processed within 1–3 business days after payment is confirmed.
l Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We partner with reliable couriers to ensure safe and timely delivery. Estimated delivery times are:
l Singapore & Malaysia: 3–5 business days
l Thailand, Vietnam, Philippines: 5–8 business days
l Other Southeast Asia countries: 7–12 business days
l International Orders: 10–20 business days (depending on location)
Please note: Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen circumstances.
Shipping Fees
l Shipping fees are calculated at checkout based on destination and order weight.
l Free shipping may be available on orders over a certain amount (check promotions on our website).
Order Tracking
l Once your order has been shipped, you will receive a confirmation email with a tracking number.
l You can track your order through the courier’s website.
Customs,Duties & Taxes
l For international shipments, customs duties or taxes may apply, depending on your country’s regulations.
l These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal to pay customs fees, or failed delivery attempts, the buyer will be responsible for the re-shipping fee.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact our customer service team at support@lipbusycare.com